Refund Policy
at aabadrishtey.com we are committed to providing you with the best possible service. Due to the nature of our services, all payments made to Hassam Matrimony Private Limited under the trademark ‘Aabad Rishtey’ are non-refundable.
By making a payment, you acknowledge and agree that all fees are final and that no refunds will be issued for any reason, including but not limited to the early termination of your subscription, dissatisfaction with our services, or any other circumstances.
Why No Refunds?
a. Customized Services: Our services are tailored specifically to each individual’s needs, and significant resources are allocated to create a personalized experience for our clients. Once a service is initiated, it cannot be undone or transferred to another user.
b. Immediate Service Activation: Upon payment, our services are activated immediately, granting you access to our platform and services. As a result, refunds are not feasible once the service has been accessed.
c. Commitment to Quality: We strive to provide the highest quality service. While we are confident in our ability to help you find a suitable match, we cannot guarantee specific outcomes, as success in matrimonial matters often depends on various factors beyond our control.
Dissatisfaction with the Service: We strive to deliver services that meet or exceed your expectations. However, due to the subjective nature of matrimonial services, we do not offer refunds based on personal dissatisfaction.
– Change of Mind: Once a payment is processed, we do not offer refunds for a change of mind or if you no longer require our services.
1. Technical Issues: Any technical issues related to the use of our platform should be reported to our support team. While we aim to resolve such issues promptly, no refunds will be provided.
2. Subscription Expiry or Cancellation: If you choose to cancel your subscription or if it expires before you have found a match, no refunds or credits will be issued for the unused portion of your subscription.
3. Service-Specific Policies
– Registration Fees: The fees paid for registration on our platform are non-refundable, regardless of whether you proceed with a paid subscription or not.
– Subscription Fees: Once a subscription plan is activated, the fee is non-refundable. If you cancel your subscription mid-term, the remaining period will not be refunded.
– Promotional Offers: Any payments made under promotional offers or discounts are also non-refundable. These offers are provided as-is and cannot be exchanged, returned, or credited.
4. Exceptions:
While our No Refund Policy is generally non-negotiable, we understand that exceptional circumstances may arise. Under rare circumstance, if there is a significant issue with the service provided, such as a technical error that prevents you from accessing our platform, we may, at our sole discretion, consider a service credit or partial compensation. this will be evaluated on a case-by-case basis, and any such decision will be final.
– Service Not Delivered: If, for any reason, we are unable to deliver the service you paid for due to a fault on our end, we may offer a partial refund or credit to your account.
– Billing Errors: In case of any billing errors, such as being charged multiple times for the same service, we will review the case and provide a refund if necessary.
a. Eligibility for refund:
. Refund request must be submitted within 3 days of initial payment.
. The request must be made through our official contact or email and include your account details and payment information.
b. Conditions for Refund:
. Refunds are only applicable if no matrimonial services or features have been accessed or used.
. If any profiles have been contacted or services utilized, the refund request will be denied.
c. Processing Time:
. Approved refunds will be processed within 7 business days from the date of the refund request.
d. How to Request a Refund:
.To request a refund, please contact our support team email at Support@aabadrishtey.com or customer care: 01169655545
. Provide your account details, payment information, and a detailed explanation of your reason for requesting a refund.
. We may require additional information or documentation to process your request
Any exceptions to this policy will be made at the sole discretion of aabadrishtey.com and will be determined on a case-by-case basis.
5. Dispute Resolution
In the event of a dispute regarding any payment, we encourage you to contact our customer support team at [insert contact details here]. We will make every effort to resolve the issue to your satisfaction. However, please be aware that initiating chargebacks or disputes with your bank may lead to the suspension or termination of your account with us.
6. Amendments to This Policy
aabadrishtey.com reserves the right to amend this Refund Policy at any time without prior notice. Any changes will be posted on this page and will take effect immediately. We encourage you to review this policy periodically to stay informed about any updates.
7. Acceptance of This Policy
By making a payment to Hassam aabadrishtey.com, you confirm that you have read, understood, and agreed to this Refund Policy. You also acknowledge that you will not initiate any chargebacks or disputes with your payment provider and that you accept all terms and conditions herein.
8. Contact Information
For any queries regarding this Refund Policy or other aspects of our services, please contact our customer support team at:
– Email:* [support@aabadrishtey.com]
– Phone:* [01169655545, 8523004398]
– Address:* [MCH colony Hyd Telangana]
We are here to assist you and ensure a positive experience with our services.
This expanded version includes sections that address potential concerns, outline service-specific policies, and offer clarity on dispute resolution and exceptions. It’s designed to be thorough and transparent, helping to set clear expectations for your customers.
7416004398
We write rarely, but only the best content.
Please check your email for a confirmation email.
Only once you've confirmed your email will you be subscribed to our newsletter.